Terms of Use Agreement

Terms of Use Agreement

We are committed to the respect of your privacy and maintaining a safe and secure online shopping service.

Welcome to our website (the "Site"). By using the Site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you should not use this Site. The term the "Publisher" refers to Supplement Store, the owner of the Site. The term "you" refers to the user or viewer of our Site.

About Us

NUTRA.FIT is a uprising startup and India’s top trusted and fastest growing nutrition and supplement store with a wide range of products for bodybuilding, gym and fitness. Our head office is at 90B, Delhi - Jaipur Expy, Udyog Vihar, Sector 18, Gurgaon, Haryana India - 122008 and can be reached via email for any queries at contact@nutra.fit

1. Acceptance of Agreement.

You agree to the terms and conditions outlined in this Terms of Use Agreement (the "Agreement") with respect to the Site. This Agreement constitutes the entire and only agreement between the Publisher and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the Content and Materials (as hereinafter defined), products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by the Publisher without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site. By your using the Site, you are presumed to have notice of the latest version of this Agreement.

2. Photos.

  • As a registered user of the Site (a "User") you may submit photos to the Publisher for display on the Site. You are responsible for all items uploaded under your account (the "Account").
  • You may not submit items that are abusive to other Users of the Site. In addition you may not submit copyrighted material without obtaining the appropriate permission from the owner of such material, material containing pornographic or obscene materials or any material that is harmful to anyone, illegal under any applicable law or provides a link to information that is harmful or illegal under any applicable law. You hereby represent and warrant that all items submitted by you to be hosted on the Site (i) are validly owned or licensed by you, with full rights to publish them on the Site; (ii) do not contain any pornographic or obscene material; and (iii) do not contain any material that is harmful to anyone or is illegal under any applicable law.
    • The Publisher offers free unlimited storage of images to its Users. The Publisher reserves the right to change this policy at any time by an amendment to this Agreement posted on the Site.
    • The Publisher shall not be liable for damages due to any loss of data occurring as a result of your failure to maintain a backup copy of any images that are uploaded to the Site.
    • The Publisher reserves the absolute right to modify any images submitted by you to the Site, as a part of the upload process.
    • The Publisher reserves the right to delete, archive photos of the user if the user is inactive for a period of 120 days. The Publisher also reserves the right to delete your account and all data associated with it. Inactivity is defined as not placing an order on the site. The publisher will send an email communication to the registered email address of the user and provide a 7 day notice before the photos are deleted. The Publisher reserves the right to change the definition of inactivity by an amendment to this Agreement posted on the Site.
  • Sharing: Please see the Publisher’s privacy policy for the Site (the "Privacy Policy").
  • The Publisher hereby specifically acknowledges that it shall acquire no ownership rights over any images you upload to the Site. You however specifically agree that the Publisher shall have, and you shall, where required, procure for the Publisher, the unfettered rights to use such images for the specific purpose of displaying them on the Site, and any other purpose you specifically authorize.

3. Purchases.

  • Print Quality: You agree that you shall have no claims against the Publisher regarding the quality of any products purchased by you from the Purchaser so long as the product in question is an accurate depiction of the image selected by you, on the medium selected by you.
  • Delivery of Order: Please allow a reasonable period of time for the delivery of any products ordered from the Site. Complaints or requests for refund must be communicated to the Publisher within a reasonable period of placing the order, in the event of non-delivery, or within ten (10) days of delivery of the order, in the event of a defect in the delivered product.
  • Payment: No order shall be considered confirmed until such confirmation is communicated to you in writing by the Publisher. You agree to render payment for any goods or services purchased from the Publisher on the Site in accordance with the terms hereof. You will be entitled to refunds only in accordance with the terms hereof.

4. Access.

You may not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content and Materials contained in the Site, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content and Materials, to obtain or attempt to obtain any information through any means not purposely made available by the Publisher through the Site.

5. Copyright.

The Content and Materials, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyright, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site is strictly prohibited. You do not acquire ownership rights to any Content and Materials, document or other materials viewed through the Site except where the ownership rights to such Content and Materials already vested with you prior to upload to the Site. You acknowledge that some of the Content and Materials on the Site is the copyrighted work of third parties.

6. Service Marks.

"Supplement Store", the Publisher's logo, and others are the Publisher's service marks or registered service marks or trademarks. Other product and company names mentioned on the Site may be trademarks of their respective owners.

7. Limited License; Permitted Uses.

You are granted a non-exclusive, non-transferable, revocable license (a) to access and use the Site strictly in accordance with this Agreement; (b) to use the Site solely for internal, personal, non-commercial purposes; and (c) to print out discrete Content and Materials from the Site as permitted by the Publisher, solely for internal, personal, non-commercial purposes and provided that you maintain all copyright and other policies contained in such Content and Materials. No print-out or electronic version of any part of the Site or its Content and Materials may be used by you in any litigation or arbitration matter whatsoever under any circumstances.

8. Restrictions and Prohibitions on Use.

Your license for access and use of the Site and any information, materials or documents (collectively "Content and Materials") therein are subject to the following restrictions and prohibitions on use: You may not (a) copy, print (except for the express limited purpose permitted by Section 4 above), republish, display, distribute, transmit, sell, rent, lease, loan or otherwise make available in any form or by any means all or any portion of the Site or any Content and Materials retrieved therefrom; (b) use the Site or any materials obtained from the Site to develop any information, storage and retrieval system, database, information base, or similar resource (in any media now existing or hereafter developed), that is offered for commercial distribution of any kind, including through sale, license, lease, rental, subscription, or any other commercial distribution mechanism; (c) create compilations or derivative works of any Content and Materials from the Site; (d) use any Content and Materials from the Site in any manner that may infringe any copyright, intellectual property right, proprietary right, or property right of the Publisher or any third parties; (e) remove, change or obscure any copyright notice or other proprietary notice or terms of use contained in the Site or on any Content and Materials; (f) make any portion of the Site available through any timesharing system, service bureau, the internet or any other technology now existing or developed in the future; (g) remove, decompile, disassemble or reverse engineer any Site software or use any network monitoring or discovery software to determine the Site architecture; (h) use any automatic or manual process to harvest information from the Site; (i) use the Site for the purpose of gathering information or for transmitting (1) unsolicited commercial email; (2) email that makes use of headers, invalid or nonexistent domain names, or other means of deceptive addressing; or (3) unsolicited telephone calls or facsimile transmissions; (j) use the Site in a manner that violates any applicable law regulating email, facsimile transmissions or telephone solicitations; and (k) export or re-export the Site or any portion thereof, or any software available on or through the Site, in violation of any applicable export control laws or regulations.

9. Linking to the Site.

You may provide hyperlinks to the Site, provided (a) that you do not remove or obscure, by framing or otherwise, advertisements, the copyright notice, or other notices on the Site; (b) the site from which you provide such hyperlink does not engage in illegal or pornographic activities and does not itself hyperlink to any site that engages in illegal or pornographic activities; (c) such hyperlinks do not involve frame wrapping; and (d) you discontinue providing links to the Site immediately upon request by the Publisher.

10. Registration.

Certain sections of, or offerings from, the Site may require you to register as a User by creating an Account. If registration is requested, you agree to provide the Publisher with accurate, complete registration information. Each Account is for your personal use only and shall not be created on behalf of any other person or entity. You agree that any Account registered by you shall not involve (a) any person other than you making use of such Account; or (b) access through a single Account being made available to multiple users on a network. You hereby agree that you shall be liable for any failure to prevent such unauthorized use of your Account. Publisher may suspend any account suspected of unauthorized use at any time

Creating multiple Accounts for a single User with the purpose of abusing Publisher's special offers (including introductory free prints)(the "Special Offers") is strictly prohibited and considered abuse of the Site. You agree that you will not take part in abuse of Publisher's Special Offers through the creation of multiple accounts. Publisher may suspend, and not reinstate, any and all accounts belonging to a User suspected of such abuse.

11. Errors, Corrections and Changes.

The Publisher does not represent or warrant that the Site will be error-free, free of viruses or other harmful components, or that defects will be corrected. The Publisher does not represent or warrant that the information available on or through the Site will be correct, accurate, timely or otherwise reliable. The Publisher reserves the absolute right to make changes to the features, functionality or Content and Materials of the Site at any time. The Publisher reserves the absolute right, in its sole discretion, to edit or delete any documents, information or other Content and Materials appearing on the Site and you agree that you shall have no recourse to the Publisher as regards any such editing or deletion.

12. Third Party Content.

Third party Content and Materials may appear on the Site or may be accessible via hyperlinks from the Site. The Publisher is not responsible for and assumes no liability whatsoever for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity, pornography or profanity in the statements, opinions, representations or any other form of Content and Materials appearing on the Site or accessible via hyperlinks from the Site.

13. Unlawful Activity.

Notwithstanding the terms of the Privacy Policy, the Publisher reserves the right to investigate complaints or reported violations of this Agreement and to take any action the Publisher deems appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your Account profile, email addresses, usage history, posted materials, IP addresses and traffic information.

14. Indemnification.

You agree to indemnify, defend and hold the Publisher and its partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates (collectively, "Affiliated Parties") harmless from any liability, loss, claim and expense, including reasonable attorneys’ fees, related to your violation of this Agreement or use of the Site.

15. Nontransferable.

Your right to use the Site is not transferable or assignable. Any password or right given to you to obtain information or documents or any other access to the Site is not transferable or assignable.

16. Disclaimer.

THE CONTENT AND MATERIAL FROM OR THROUGH THE SITE ARE PROVIDED "AS-IS," "AS AVAILABLE," WITH "ALL FAULTS", AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, FREEDOM FROM ERROR, AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. THE PUBLISHER AND ITS AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE, EXCEPT AS PROVIDED IN SECTION 19(b). IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, THE PUBLISHER AND ITS AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION AND LIMITATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE AGREEMENT BETWEEN THE PUBLISHER AND YOU. THIS SITE AND THE PRODUCTS, SERVICES, DOCUMENTS, CONTENT AND MATERIALS AND INFORMATION PRESENTED WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE OR OTHERWISE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING A FORM OR DOCUMENT IS DISCLAIMED.

17. Limitation of Liability.

  • The Publisher and any Affiliated Party shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from (a) any errors in or omissions from the Site or any services or products obtainable therefrom; (b) the unavailability or interruption of the Site or any features thereof; (c) your use of the Site; (d) the Content and Materials contained on the Site; or (e) any delay or failure in performance beyond the control the Publisher or any Affiliated Party.
  • THE AGGREGATE LIABILITY OF THE PUBLISHER AND THE AFFILIATED PARTIES IN CONNECTION WITH ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE AND/OR THE PRODUCTS, INFORMATION, DOCUMENTS AND SERVICES PROVIDED HEREIN OR HEREBY SHALL NOT EXCEED UNITED STATES DOLLARS ONE HUNDRED ONLY (USD 100) AND THAT AMOUNT SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE AGAINST THE PUBLISHER AND ANY AFFILIATED PARTY.

18. Use of Information.

The Publisher hereby reserves the right, and you hereby authorize the Publisher, to the use and assignment of all information regarding Site uses by you and all information provided by you in any manner consistent with the Privacy Policy. You acknowledge that you are responsible for whatever material you submit, and you, not the Publisher, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.

19. Privacy Policy.

Our Privacy Policy, as it may be modified from time to time, is hereby expressly made part of this Agreement.

20. Payments.

You represent and warrant that if you are purchasing something from the Publisher or from Merchants that (i) any credit information you supply is true and complete; (ii) charges incurred by you will be honored by your credit card company; and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes.

21. Reliance on Information.

The Site may include statements concerning the Publisher’s operations, prospects, strategies, financial condition, future economic performance and demand for the Publisher’s products or services, as well as the Publisher’s intentions, plans and objectives (particularly with respect to product and service offerings), that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond the Publisher’s control. You acknowledge that such information is not intended to be a substitute for representations expressly made to you by the Publisher, if and when made, and that you rely upon such information at your sole risk and liability.

22. Links to other Web Sites.

The Site contains hyperlinks to other web sites. The Publisher disclaims all liability for the content, accuracy or opinions express in such web sites, and such web sites are not investigated, monitored or checked for accuracy, completeness or compliance with law by the Publisher. Inclusion of any hyperlinked web site on the Site does not imply approval or endorsement of the hyperlinked web site or any content thereof by the Publisher. If you decide to leave the Site and access these third-party sites, you acknowledge that you do so at your own risk.

23. Copyrights and Copyright Agents.

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide the Publisher's Copyright Agent the following information:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed;
  • A description of where the material that you claim is infringing is located on the Site;
  • Your address, telephone number, and email address;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • An affidavit, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

The Publisher’s Copyright Agent for notice of claims of copyright infringement on the Site can be reached by directing an e-mail to the Copyright Agent at via our Helpdesk.

24. Information and Press Releases.

The Site contains information and press releases about the Publisher. The Publisher disclaims any duty or obligation to update this information or any press releases. Information about companies other than the Publisher contained in any press release or otherwise, should not be relied upon as being provided or endorsed by the Publisher.

25. Legal Compliance.

You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and the Content and Materials provided therein.

26. Return & Refund Policy.

We have a hassle free return and refund policy for our customers.
If any product is applicable for refund, The refund will be provided through following modes:

  • a. If payment was done by cash on delivey, user will share his preferred mode of refund i.e. Either via bank account or UPI.
  • b. If payment was done online, then refund will be provided to the same mode, using which user had paid. For example: If payment is done through paytm wallet, amount will be refunded to the same paytm account, and same for rest of the online payment methods.

Refund Time: Once the refund is confirmed, refund will be intiated within the 7 days of confirmation.

The product can be requested for return and refund within 7 days after delivery.

The products are applicable for returns "only" in case the following results are found to be negative: 1. Product verification with the manufacturer. 2. Product verification with the importer. 3. Checking mixability of the product incase whey protein/isolate is bought. Protein powder should be easily mixable and no signs of insoluble substances should be visible. 4. Lab test the product. 5. The product can only be "replaced" in case of any damages during transporatation. You will have to make a video of the mixability, Importer Seal & Batch No. at the time of unboxing the package. If this is not done, the product cannot be returned. The product will not be applicable for returns in case of manufacturing defect or disliking of taste of any flavour. In case you have ordered wrong items or flavour, you may get it replaced at additional bearance of transportation cost. Do not break the seal of the product if any misprint occurs on the batch code or any tampering occurs with the importer seal of the product. If you notice any misprints on the batch code or any tampering with the importer seal after breaking the seal, the product will not be returned or replaced. The product should be in the same condition as delivered to customer. You can write to us at info@nutra.fit in case of unavoidable circumstances which may have caused non-inspection of products at the time of delivery. Returns in such case would not be guaranteed; However, NUTRA.FIT will take the "sole" responsibility to evaluate the matter and decide if the product should be applicable for returns. NUTRA.FIT's decision would be "final" and no arguments would be entertained.

27. Cancellation Policy.

Any placed orders can be only be cancelled if the order has not been confirmed or packed. Once the order is confirmated, cancellation will not be allowed.

28. Miscellaneous.

This Agreement shall be treated as though it were executed and performed in Gurugram, India, [and shall be governed by and construed in accordance with the laws of the Republic of India (without regard to conflict of law principles). All actions shall be subject to the limitations set forth in Section 18 and Section 19. The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against any party. This Agreement and all incorporated agreements and your information may be automatically assigned by the Publisher in its sole discretion to a third party in the event of an acquisition, sale or merger. Should any part of this Agreement be held invalid or unenforceable, that portion shall be severed and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Site is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. The Publisher’s failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. The Publisher's rights under this Agreement shall survive any termination or modification of this Agreement.

The Publisher may terminate your membership/Account or delete any Content and Materials uploaded by you to the Site at any time without notice for any reason including contravention of this Agreement or any applicable law.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

29. Arbitration.

Notwithstanding anything to the contrary contained herein, any legal controversy or legal claim arising out of or relating to this Agreement, excluding legal action taken by the Publisher to collect or recover damages for, or obtain any injunction relating to, Site operations, intellectual property, and our services, shall be settled solely by binding arbitration in accordance with the [Indian] Arbitration and Conciliation Act, 1996. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Bangalore, India, and judgment on the arbitration award may be entered into any court having jurisdiction. Either you or the Publisher may seek any interim or preliminary relief from a court of competent jurisdiction in Bangalore, India necessary to protect the rights or property of you and the Publisher pending the completion of arbitration. Subject to the foregoing, the courts of Bangalore, India shall have jurisdiction over any dispute arising hereunder.

Contact

NUTRA.FIT 90B, Udyog Vihar, Sector 18 91springboard Gurgaon, 122008 (INDIA)


contact@nutra.fit